During the 2024 summits, many happy users voiced their satisfaction with the way healow products enabled them to achieve better office operations, improved work-life balance, and greater patient satisfaction. Through solutions such as healow Pay and Open Access and tools like Sunoh.ai, an AI medical scribe, and PRISMA, an AI-powered health information search engine, these practices are transforming the way they do business to reduce physician burnout and help patients achieve better health.
healow Enhances the Billing Process
healow offers a range of products designed to streamline the billing process while enhancing patient engagement.
Alliance Spine and Pain needed a way to optimize billing operations. When the staff implemented healow Pay, they saw a significant increase in revenue.
“We went live with Text2Pay and healow Statements back in February,” said staff member Antuan Adderley. “It has been a big success. We have seen a substantial amount of revenue come into the practice. We are happy with the product, and we look forward to utilizing more healow payment services.”
Maryland Endocrine, PA, was looking for a way to improve its payment process. After the team started using healow Pay and Statements, their revenue increased dramatically.
“We just implemented healow Pay and Statements, I would say about eight months ago, and within that time we have increased patient payments by almost $90,000,” said Practice Administrator Kimberly Stahl. “By the end of April, we were over a hundred thousand in patient payments.”
healow Streamlines Office Operations
Hunter Health was looking for a way to reduce missed appointments that were dragging down their business operations and profit margins. Luckily, the organization found that the AI-powered no-show prediction model from healow helped the staff maintain a full schedule.
“We’ve seen almost a 5% increase in visits based on our last quarter, and an 80% improvement in visits for those with a high probability of no-show from before implementing this tool,” said Director of Business Operations Dan Clifford.
Upon integrating healow into their workflow, Skincare Solutions Dermatology found that it reduced the workload for front desk personnel, allowing them to focus more on patient care.
“The whole process is so seamless,” said Chief Operations Officer Benjamin Jelsma. “Our front desk barely has to do anything now because the patients, they go online, they choose the provider they want to see, the appointment time, and then, the day before the visit, they get a text message where they can fill out all the consent forms and pay the copay prior to walking in.”
Improving Clinical Documentation with Sunoh.ai
Implementing AI in healthcare can vastly improve workflows and patient experiences. healow designed Sunoh.ai to streamline clinical documentation and enhance the way providers engage with their patients. This medical AI scribe uses ambient listening technology to record the conversation between provider and patient during appointments and to create accurate clinical documentation for the patient’s chart. This allows the provider to keep their eyes on the patient, not on the computer during the visit. The provider can modify the AI scribe documentation if necessary, prior to signing it in to the patient’s medical record. Automating this process eliminates the need for providers to spend time manually taking notes during visits so they can dedicate more effort to focusing on their patients.
By delivering products that allow providers to keep their schedules full, streamline patient care, and minimize physician burnout, healow is leading the way to a brighter future for the healthcare industry. By implementing tools like intuitive patient engagement solutions and AI voice recognition technology, a practice can enjoy more efficient operations as well as an elevated bottom line.
To learn more about what healow can do for you, contact the team to schedule a demo.