AI solutions are changing the way the healthcare industry operates, and healow® is leading the charge toward making simpler and more effective clinical experiences the norm. Below we share how MedPeds, LLC has successfully implemented healow TeleVisits and Sunoh.ai, a medical AI scribe, empowering them to provide exemplary care to patients while improving work-life balance and reducing provider burnout.
How Sunoh.ai Helped MedPeds
Clinical documentation is an essential component of the healthcare process, but the traditional methods of writing down important information or typing it into a computer during a patient’s session can be quite tedious and time-consuming. Manually recording this data eats up time during an appointment and draws the provider’s attention away from the patient, making care more difficult and less satisfying and personal for both patient and provider than it should be.
Thankfully, healow offers Sunoh.ai, a powerful AI scribe that listens and converts the natural conversations between healthcare providers and patients into clinical notes. This AI medical scribe uses ambient listening technology to record data and sort it into appropriate categories, creating high-quality documentation that can be easily modified. MedPeds found that streamlining the clinical documentation process in this way allowed the organization to spend more time and energy focusing on its patients, improving its quality of care while reducing burnout among staff.
“Implementing Sunoh.ai is so easy. It’s a very simple onboarding process for the practice and our providers,” said Seth Eaton, MD, of MedPeds, LLC. “The integration of Sunoh.ai in our workflows is key to saving time. Sunoh is preferable to other ambient listening technology in that way, especially given the ease of use at the point of care and the improved patient experience.”
Delivering Remote Patient Care with healow Telehealth Services
Post pandemic, things have changed in the way people approach healthcare, and many patients today prefer to consult with their doctors from the comfort of their own homes. That’s why healow introduced TeleVisits, a HIPAA-compliant and easy-to-use telehealth tool that works with any EHR system. This platform improves access to care and reduces time spent traveling by allowing patients to enjoy their routine, follow-up, and check-in visits from any place with a suitable internet connection.
healow TeleVisits offers a range of features to create superior patient experiences. Patients can begin their visits simply by clicking a link sent via healow secure text or email. While patients are in the Virtual Waiting Room, staff can send them messages with relevant information prior to the visit. A staff member can also start the session on behalf of the provider so they can gather important information before the doctor gets on the call, and the call can be placed on hold. Providers, patients, or staff can invite another contact such as a caregiver, translator, therapist, or family member into the call if needed.
healow TeleVisits with Sunoh.ai has allowed MedPeds to greatly expand the range of their care while giving patients the power to have their physician’s appointments in any setting they like. This versatility reduces anxiety for patients and improves the outcomes of care.
Telehealth solutions and AI in healthcare represent significant shifts in the way organizations operate and administer to their patient’s needs. healow is proud to be at the forefront of this trend that is helping so many people achieve better health outcomes. To learn more about healow Televisits with Sunoh.ai, start your conversation here.