New technological developments have made healthcare more accessible than ever before. While patients’ medical information has been traditionally kept on paper, digital technologies have empowered providers to develop more efficient healthcare processes and services that lead to better healthcare outcomes. Digitalization in healthcare makes it easy to store this important data so that it can be easily retrieved for review, modified if needed, and transmitted to other providers as necessary. This seamless communication makes it easier to provide personalized care so that patients can get what they need to be well.
Improving Accessibility
The Internet and mobile devices have played a key role in making healthcare more accessible and efficient. Many people are anxious about talking to strangers via telephone, making communicating with their providers about scheduling matters difficult. This can lead to no-shows and late cancellations that impact a practice’s bottom line.
Thankfully, healow® Open Access®, the online appointment booking solution, allows patients to book their own appointments through an app on their mobile device or the practice’s website that displays open slots in their providers’ schedules. This eliminates the stress of talking to office staff over the phone, waiting on hold, and standing by to see if there is a suitable open spot, making it easier for many patients to maintain their own schedules.
Simplifying Patient Interactions
Artificial intelligence is one of the most promising technologies of recent years, and the use of AI in healthcare has already resulted in significant improvements. Sunoh.ai is a medical AI scribe that listens to conversations between providers and patients during sessions and efficiently transcribes the information exchanged into functional documentation.
Whereas the doctor of only a decade ago may have needed to spend a great deal of an appointment manually writing important information on a clipboard, Sunoh.ai allows today’s providers to focus more on their patients while Sunoh.ai sorts through and categorizes the data. Once the documentation is created, it can be easily reviewed and modified if necessary.
Delivering Remote Patient Care
In-person visits present special challenges to people such as those who live in remote areas, those with social anxieties, and those with mobility issues. Fortunately, healow TeleVisits™ allows providers to deliver personalized patient care anytime, anywhere, and on any device through the healow platform. This feature is HIPAA-compliant and easy to use regardless of which EHR the provider works with. TeleVisits are excellent for primary and specialty medical appointments and allow people who cannot make it to an in-person appointment to attend routine, follow-up, and check-in visits.
Enhancing Office Efficiency
Digitalization in healthcare has led to a plethora of advances in practice management solutions that help an organization run efficiently and profitably. By reducing the burdens of scheduling appointments and creating documentation, healow Open Access and Sunoh.ai empower providers and staff to spend more time delivering the personalized care patients need.
Digitalization in healthcare also allows organizations to more efficiently aggregate and analyze data, leading to insights about patient populations that allow for better office management and patient outcomes. Modern healthcare IT solutions can help providers identify patients with a high risk for no-shows so that efforts can be made to help them show up, and healow® Payment Services makes collections simple and effortless online or in the office.
Healthcare technology has allowed for seamless communication that makes personalized care possible at any distance while improving day-to-day office processes. By continuing to improve patient care and business operations, the healow platform is set to play a crucial part in the future of medical technology.
Schedule a 1:1 demo today to learn how healow can help your practice.