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In today’s fast-paced healthcare environment, healthcare practices are seeking innovative solutions to enhance patient care and streamline operations.

With 83 providers, Oak Orchard Health has successfully implemented a suite of healow solutions, including Sunoh.ai, healow CHECK-IN, and healow Pay, to significantly improve patient engagement and alleviate administrative burdens.

Sunoh.ai: Transforming Clinical Documentation

One of the standout technologies that Oak Orchard Health has adopted is the Sunoh.ai medical scribe. This advanced tool seamlessly integrates with their EHR, streamlining clinical documentation and enabling providers to complete all Progress Notes by the end of the day.

“Our providers report that Sunoh.ai’s ability to draft History of Present Illness (HPI) has significantly reduced their mental strain, allowing them to focus more on patient care. Now, providers are saving around one to five minutes per encounter, drastically minimizing the time spent documenting after hours. Sunoh.ai is helping most of our providers complete 100% of their notes by the end of the day.”

-Jason Kuder, CIO at Oak Orchard Health

By saving providers one to five minutes per encounter, Sunoh.ai not only improves clinical efficiency but also reduces provider burden, allowing them to dedicate more time to patient care and less to administrative tasks.

healow CHECK-IN: Streamlining Patient Flow

In addition to Sunoh.ai, Oak Orchard Health has implemented healow CHECK-IN. This technology has been instrumental in alleviating wait times and reducing the front desk workload, enabling staff to focus more on patient interactions and less on administrative tasks.

healow CHECK-IN streamlines the patient check-in process for in-clinic appointments by allowing patients to complete registration forms and update their information. This automation minimizes the need for paper forms, reducing the environmental impact and operational costs associated with paper-based processes.

healow Pay: Simplifying Payment Processes

healow Pay is another critical component of Oak Orchard Health’s strategy to improve patient engagement and operational efficiency. This solution facilitates quick and easy bill payments, offering patients the convenience of settling their accounts online.

By simplifying the payment process, healow Pay enhances the patient experience, reduces billing cycles, and ensures that the front office staff can concentrate on more meaningful interactions with patients rather than managing financial transactions.

Success with healow

Oak Orchard Health’s successful utilization of healow solutions, including Sunoh.ai, healow CHECK-IN, and healow Pay, highlights the transformative impact of digital technology in healthcare. These innovations have not only improved patient engagement but also alleviated the administrative burden on providers and staff, leading to more efficient operations and enhanced patient care.

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