As the nation’s largest private neurology group, First Choice Neurology is at the forefront of integrating cutting-edge technology to enhance patient care and streamline practice operations. With over 90 providers and a robust support team, they serve more than 1,300 patients daily across six Florida counties. This blog explores how First Choice Neurology utilizes healow’s comprehensive suite of patient engagement solutions to deliver seamless healthcare experiences.
Embracing Telehealth with healow TeleVisits
In today’s fast-paced world, accessibility and convenience are paramount. First Choice Neurology has been utilizing healow TeleVisits since 2019 to provide patients with virtual consultations. This telehealth solution is particularly beneficial for elderly patients who may face mobility challenges, allowing them to receive care from the comfort of their own homes. Moreover, the Neuro2Go service powered by TeleVisits extends First Choice Neurology’s reach, offering global access to board-certified neurologists regardless of insurance status.
Streamlined Communication with healow Chatbot
Running a 24/7 operation without significant overhead is a challenge for any practice. healow Chatbot is a game-changer, providing patients with a virtual assistant that can handle routine inquiries around the clock. Integrated with the Electronic Health Record (EHR) and Practice Management system, the Chatbot assists patients with tasks such as recovering forgotten passwords, accessing records, and answering frequently asked questions. Customizable and secure, it ensures that patients receive the information they need promptly, enhancing overall satisfaction.
Efficient Documentation with healow Sign
Gone are the days of cumbersome paperwork. With healow Sign, First Choice Neurology offers patients a digital solution for completing and signing forms via the healow App. This feature allows patients to electronically submit consent forms and other documents, which are then seamlessly added to their records. Providers and staff can monitor form submissions through an activity panel, ensuring that all necessary documentation is complete and up-to-date.
Enhanced Patient Feedback with healow Survey
Understanding patient experiences is crucial for continuous improvement. healow Survey enables First Choice Neurology to create tailored surveys in multiple languages, catering to the diverse demographics of their patient base. Real-time translation capabilities ensure that all patients can provide feedback comfortably. This feature not only aids in assessing patient satisfaction but also supports care management and other practice-specific objectives.
Conclusion
First Choice Neurology’s adoption of healow’s patient engagement solutions exemplifies their commitment to delivering top-tier neurological care. By leveraging technology such as healow TeleVisits, healow Chatbot, healow Sign, and healow Survey, they enhance patient access, streamline operations, and gather valuable insights for practice improvement. As healthcare continues to evolve, First Choice Neurology remains a leader in embracing innovations that prioritize patient needs and elevate the standard of care.
To learn more about how these healow products can help your practice, email sales@healow.com.