healow® has developed a range of AI innovations that assist providers with keeping schedules full, streamlining clinical documentation, and other practice management tasks, freeing personnel to focus on caring for patients. Here’s a brief overview of how healow AI-powered solutions can improve patient experiences and a practice’s bottom line.
Filling Schedules with an AI-Powered No-Show Prediction Model
The costs of no-shows, last-minute cancellations, and reschedules can pile up significantly. In fact, some providers report losses of as much as $50,000 annually. A missed appointment represents not only lost revenue but also a wasted chance to improve a person’s health. This loss of productivity increases the cost of operations.
That’s why healow® created the healow AI-Powered No-Show Prediction Model to help identify appointments with a high likelihood of being missed with up to 90% accuracy. This allows a practice to take measures that help reduce the likelihood that a patient will miss their appointment such as sending text message reminders or publishing a list of open time slots online so patients can book an alternative appointment at the last minute.
Improving Access to Care with the AI-Powered No-Show Prediction Model
Providers using the AI-Powered No-Show Prediction Model, such as HealthCare Choices NY, Inc., have reported such stunning results as:
- Show rates of high-risk appointments increasing from 10.4% to 26.5%, a 155% improvement.
- Show rates of medium-risk appointments increasing from 23.07% to 34.1%, representing an improvement of 47.8%.
- Staff developing improved workflow procedures based on effective scheduling strategies.
With the healow AI-Powered No-Show Prediction Model, HealthCare Choices NY, Inc. successfully increased its show rate by 155% for appointments with a high risk of no-shows. By proactively reaching out to patients, the FQHC ensures that more patients are seen and receive care.
Wing Chu, Director of IT at HealthCare Choices NY, Inc., shared that “missed appointments highly impact not just our appointment schedule but access to care, especially for our at-risk populations. By implementing the healow no-show prediction AI model, we’ve seen a reduction in appointments with a high to moderate risk of no-show in the past couple of months. I recommend the model to any practice that wants to systematically reduce the volume of no-shows, which translates to more revenue, but more importantly better healthcare outcomes for patients.”
Capturing Documentation with a Medical AI Scribe
It’s important for a doctor to have detailed documentation, but the old-fashioned process of writing this information on a notepad or typing it on a keyboard can be quite tedious, time-consuming, and distracting from the patient’s needs.
To streamline operations and improve patient experiences, healow® developed Sunoh.ai, an AI-powered ambient listening technology that records natural conversations between doctors and patients, converts them into clinical documentation, and organizes the data into appropriate categories. This frees providers from the frustrating task of conventional documentation, so more attention can be given to improving patients’ health. The medical AI scribe can also seamlessly integrate with a provider’s existing EHR and be customized to fit the practice’s needs.
Compiling Complete Medical Histories
Understanding a patient’s medical history is crucial to developing a safe and effective treatment plan. Still, details about many people’s health are scattered throughout the files of many healthcare organizations. Reaching out to many practices and hospitals to gather all the necessary information about a patient can take hours, and the task may not even be complete when the individual arrives for their appointment.
PRISMA, the industry’s first health information search engine, allows providers to quickly access comprehensive medical information about a patient from the records of many organizations, such as primary care providers, urgent care centers, specialists, and hospitals, regardless of the EHR they use. The health information search engine can search by keywords or abbreviations to find records about conditions, medications, diagnoses, treatments, and more. It can even organize this information into a chronological timeline for easy reference, and it works seamlessly with a practice’s existing EHR.
The new AI assistant for PRISMA takes this revolutionary search engine one step further, offering providers swift access to concise highlights of the entire medical record and concise 1 page summaries of external documents that may contain hundreds of pages of information. One practice reported a 10% increase in patients seen, thanks to the time saved with the AI assistant.
healow solutions are delivering remarkable results. If you’re interested in what AI-powered solutions can do for your practice, schedule a demo.